"Dear Elena,

My wife and I wish to thank you from the bottom of our hearts for the exceptional job you did in helping us sell our condominium in record time.....and doing so above and beyond our expectations! Your advice and support were outstanding from moment one, keeping us informed through every step of the process. Assisting us in establishing the comparable sale prices, relating them to the current market trends, and providing us with accurate information to set a realistic asking price proved that you do your homework before you ever sit down with a potential client. All of the work that you did before the listing went active to pre-sell my unit (including the new “Coming Soon” tool for realtors) that resulted in an offer from a buyer close to our asking price. You exceeded all of our expectations! Your professional advice and support were perfect in every way. Your assistance in getting the unit ready for sale; advertising the "Open Houses"; Ensuring that a pre-qualified buyer was negotiating with us to purchase our condominium within days; Walking us through each and every step of the "Closing"; My wife and I will never be able to thank you enough for taking us under your wing throughout this pleasant experience.

I am sure that you have heard these words before, but they are worth repeating: Elena, you are the most effective, most knowledgeable, best informed and best communicator of any Real Estate Agent I have ever worked with! Your commitment to sell our unit in such a short period of time at a fair and reasonable price was never in doubt. Choosing you as our real estate agent was one of the best decisions my wife and I have ever made. We highly recommend you to anyone in need of a knowledgeable, energetic professional, who guarantees her clients satisfaction. My wife and I sincerely hope that you enjoy the upcoming holiday season."

"Elena Gorbounova was our realtor for the rental and sale of our condo at the Northampton. She was terrific!! She is exceptionally skilled in her marketing approach using her own impressive list of contacts. We were so impressed with her ability to anticipate problems and solve them in a professional and expeditious manner. She made the whole process so easy for us keeping us constantly informed, using her legal skills to advise as to contract language, and facilitating the final agreement with skilled negotiations often under difficult circumstances. We are thrilled with the results and highly recommend her and her team. Karen and Ken Ogden"

"Thank you so much - a very remarkable job executing the contract and exceeding all expectation in every possible way - job well done!"

"When we put up our 3-BR condo for sale, the competition was tough, and we expected the property to be on the market for at least 3 months. Thanks to Elena's professionalism, expertise, and tenacity, we sold in less than 5 weeks. Elena priced the property exactly right and ensured through skillful negotiation that we got an offer as close to the asking price as possible. Working with her has been a pleasure, and we would gladly recommend her to future sellers and homeowners."

"Working with Elena on selling my property was a true pleasure. Her honesty, professionalism, and attention to detail are rather commendable. She offered her insight which helped expedite the sale of my condo. I am glad she was my realtor and highly recommend her for any further real estate transaction."

"Elena is a treasure !.... And everyone should know that! From the time I e-mailed her to the closing day, she was highly professional and master of the process. I bought my first place with her invaluable help and guidance. Her thoroughness is of the highest standard and her preciseness is unmatched. If you choose her as your agent (..and you should...), trust her expertise and advice, they will only benefit you!"

"Thank you for your hard work and excellent service ! You provided us with unique quality service as you have the ability to anticipate issues and solving them in advance. Your professional service and your attention to details allow us to overcome any challenges and smoothly close on the house. We are very happy with your performance and will recommend you to our friends and peers."

"Elena Gorbounova did an absolutely fantastic job selling my condo at Skyline Square. From day one she was constantly working to make sure that my condo was staged to show well. All the ideas she recommended were perfect. She had several open houses to enable many potential buyers to view my unit. Elena is extremely familiar with the area, having sold numerous units in several condo developments. This enabled her to price my unit at a fair price, both for the buyer and for me. She’s a tough negotiator, making sure that the offer we accepted was within what I had wanted. I had already moved out of the area before selling my unit so Elena made certain that she stayed in touch with me to keep me apprised of any developments. This was extremely reassuring since I couldn’t be there in person. Finally, Elena made the entire closing go smoothly and effortlessly. She stayed on top on every requirement to ensure that all obligations were met. Lastly, even though Elena has many clients, she always made me feel that I was her most important client. Without a doubt, Elena Gorbounova is simply the best real estate agent ever!"

"My husband and I had a great pleasure of having Elena as our Realtor. She is the most honest, ethical, reliable and hard-working person we have ever met. As first time home buyers, we were concerned about the whole process of getting our first home, but Elena made the process enjoyable and stress free. By working with her, we had an opportunity to preview every Active property through ListingBook which is a Great Tool for buyers and we also learned a lot about the regional sales contract & all possible contingencies. Thank you so much for setting up an account for us through ListingBook. Furthermore, thank you so much for being patient, considerate and understandable of our desires and needs from the beginning. Thank you for responding to our e-mails and phone calls within minutes, for working hard and for being able to do whatever it takes to make us happy and pleased with your work. It happened so, that our first contract fell apart due to the Default of the Seller and Elena found another property w/in 24 hours, although the inventory was really down. That property turned out to be even a better deal than the 1st!!! We ratified out contract w/in 48 h. and close our deal w/in 2 weeks. That's what you can achieve, when you work w/ a good Realtor!" "We will stay in touch w/ you, because we feel like we didn’t just find a great realtor but a great friend as well. Thank you so much for all your help. When it comes to selling or buying Real Estate in the future, you are the only realtor we want to work with!"