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"There are many agents who can sell themselves and tell you how great they are. You certainly did that. There are many agents who can tell you wonderful stories showing why you should retain them. You did that. But the real test is can they and will they deliver after they get your listing. I have had prior experiences where I was very disappointed with an agent after signing up and would struggle to get them to timely respond to my communications. With you and your team, I hit the jackpot. You were always timely and professional. Your knowledge of the market, local conditions, values and financing was impressive. I quickly learned to trust and rely on your advice and good counseling. I believe it is important to keep a client informed whether it is good news or bad news. You and your team were constantly in touch letting me know when showings were going to take place and with follow ups as to what the potential renters thought of the unit. I could have signed a lease very early after listing with you but you counseled against it as you weren't satisfied with the available information. You were correct and it showed you were looking out for my best interest and not just a quick commission. I do not know what more I could have asked of you and your team. Your knowledge, professionalism, high energy, and passion for meeting my needs and doing the right thing led to a very timely closing of a very successful business deal. It felt like we had been friends for a long period of time. I am sure we will be doing more business in the future and for those in need of real estate services, I will give you and your team the highest recommendation."
"When I bought my condo at Skyline Square in Falls Church, VA, in 2007, Elena Gorbounova was my agent. I was extremely pleased with all aspects of her assistance to me, the buyer -- particularly since she argued successfully for what amounted to nearly a 5% reduction in the sale price. I lived in the condo for about a year-and-a-half, and on moving again used Elena as my agent to find my first tenant (who stayed about 18 months) and my second tenant (who stayed about 3 years). In both cases, she found outstanding renters. And last, but certainly not least, I just sold my condo -- and you, the reader, already know whom I chose as my agent. Elena, of course. By then, Elena knew my condo perhaps better than I did. (But to be honest, she and her son/colleague Kirill know Skyline Square better than any other agents.) It took Elena about three nanoseconds to make a recommendation on the asking price -- which I accepted immediately. I was not surprised that her recommendation was right on ... Not just because we had two offers (one at the asking price) during the first open house, but also because (as we learned later) the asking price was just below the appraisal arranged by the buyer. Needless to say, it's preferable to have your asking price just shy of the appraisal, as opposed to just over the appraisal (the latter of which can potentially derail a ratified contract). The only thing I regret is that the Zillow review system only allows 5-star (max) reviews. For all that Elena has done for me in such a professional manner over the years, I would unhesitatingly give her 6 stars!!!"
"As a mortgage loan officer, I know hundreds of real estate agents. I divide these agents into Tier A, B and C, depending on their level of professionalism and real estate knowledge. I have the privilege of knowing Elena Gorbounova on both a personal and professional level. As a personal acquaintance, Elena is an extremely positive, kind, generous and loyal friend. On a professional level, Elena is a Tier A+ real estate agent. She is responsive, a go-getter and excellent negotiator. She listens to the needs of her clients and makes them her top priority, no matter whether they are buying a high-priced home or renting a studio apartment. She treats everyone equally with respect and consideration. She is the type of agent I would choose if I were buying or selling a home because she knows the real estate market like none other. She is a super star who is dedicated to her profession!"
"Thank you for all your hard work getting my condo in Skyline Plaza rented! I appreciated your constant communication and professionalism. You did a great job of screening potential clients and I felt as though you really cared who rented my place. I feel confidant in using your team in the future if I decide to rent or sell the unit."
We would like to thank you for keeping our real estate transaction alive. You and your team went above and beyond to ensure our condo got sold. You have excellent listening skills, patience, creativity, and good understanding of how to deal with your clients.
We thank you for helping us have a smooth, fast, and pleasant real estate transaction."
"We are deeply appreciative of your guidance and perseverance with our property."
"You have earned our trust since day one and we look forward to all our business interactions with you. Thank you!"
"Spasibo Lenochka za tvoui pomosh (Thank you very much Elena for your help)."
"I truly feel lucky that it was Elena Gorbounova who took care of selling my property. She did a remarkable job from beginning to end in a smooth, efficient and professional manner. She has shown her expertise, excellence, dedication in her field, working on and updating me with all the details and possibilities. I found her to be caring, compassionate and understanding. I commend Elena and Kirill, as well, for a job well done. They are an asset in the business and their success with all their exemplary skills and capabilities. Once again, thank you for an excellent performance!
“I didn't make the mistake in choosing your partnership as my agent. Kudos to both of you!”
"I could not have been more satisfied with the work Elena and her team did to find a tenant for my condo. I moved from the area for work and was originally working with another realtor, who unfortunately did not work out. Elena stepped in to pick up the pieces and make up for lost time. She immediately posted my property on several sites and kept me apprised throughout the entire process. As you can imagine, trying to manage a property and find a tenant from another city is no easy feat, but Elena made this process fast and easy, while keeping my stress at bay. I would use her again in the future and certainly recommend her to friends."