"What, down market? I listed my 1 bedroom condo with Elena at the end of November and had a contract on the unit in early January. Elena also found a new condo for me that had everything that I wanted (nice view on a higher floor). The kitchen appliances were all new but the countertops and the cabinets were old.) Elena negotiated new cabinets and granite countertops for me, new vanity and light fixtures. She promptly returned all of my phone calls and addressed all of my concerns. Her persistence in getting results is amazing. It took more than two weeks to close the deal with the lender due to a backlog of paperwork because of the snow, but Elena pushed the right buttons and made the manager of the lender get the paperwork done. Elena is a hard-working professional who gets the job done."